Call Center Manager with profound knowledge of Russian is needed in the USA! Customer Service & Call Center - Schenectady, NY at Geebo

Call Center Manager with profound knowledge of Russian is needed in the USA!

Company Name:
USA Vein Clinic
Group of medical clinics headquartered in Northbrook, IL is looking for an experienced Call Center Manager with proven track record of success to join our growing team. The successful candidate will utilize creative and analytical skills to solve new and complex issues; direct, consult and assist all levels of management and staff.
Main Responsibilities

Hire and train new staff members
Ensure smooth work of phones and the whole system
Advanced knowledge of scheduling process
Scheduling rate 80%+

Job Requirements
Minimum of 5 years progressively responsible information system management experience, preferably in a healthcare computer environment. Sales, Clinical Systems or EMR system experience desirable
Bachelor Degree in Business Administration or Sales, Computer Science or Health Care Administration. Coursework to include information systems and quantitative skills
Thorough knowledge of healthcare information systems and of legal, ethical, management and organizational principles and standards for health systems in the State of Illinois
Ability to utilize creative and analytical problem solving techniques to extremely varied situations
Ability to make decisions consistent with overall corporate and departmental objectives
Professional appearance, positive attitude, ability to collaborate with physicians, department managers and staff
Knowledge of Russian or another language is preferred
Excellent written, verbal and interpersonal communication skills at a level sufficient to present written and verbal presentations to physicians and medical office staff
Ability to exhibit extreme diplomacy and professionalism
Additional Information
Full time position with excellent potential for growth
Will require local travel
Position is based out of Northbrook
Hiring immediately
Candidates may be a subject to of background check and pre-employment testing
Anna Savchuk
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Apply Now: http://app.betterinterviews.com/careers/WorkAbroad/vacancies/4143?board=Estimated Salary: $20 to $28 per hour based on qualifications.

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