Program Operations Specialist 1, SG 18 --OR--Program Operations Specialist Trainee 1, SG NS*--OR--Program Operations Specialist Trainee 2, SG NS*
POSITION DESCRIPTION:
The Program Operations Specialist 1 will be required to perform technical activities involving collection, oversight, analysis, and governance of Field Office Operations data supporting the nine units of Field Office activity:
Eligibility, Front Door, Waiver, Self-Direction, Crisis, Housing, Fiscal, Property and Quality Management and Technical Assistance. This position will be on the Quality Management/Technical Assistance (QMTA) Unit of the Regional Field Office.
Primary Duties and Responsibilities
o Perform technical activities involving the maintenance, review and use of clinical/medical/enrollment/authorization/and property records affiliated with RFO activities in units including Eligibility, Front Door, Waiver, Self -Direction, Housing, Fiscal, Property and Quality Management and Technical Assistance. o Assists in records maintenance. Ensure records are accurate and complete, manage and secure records and databases o Producing data by querying data repositories and generating periodic reports and visualizations o Assessing data structures and how they can be used to produce desired reports o Devise methods for identifying data patterns and trends in data sources o Partnering with Central Office SPS Data Analytic personnel and Leadership involving data collection and reporting o Communicating with SPS leadership using a variety of data-driven tools and work with other team members on effective tool usage o Reviewing Field Office activities to proactively identify areas where data can help identify goals and objectives and/or assess progress and performance of activities o Ensuring data integrity for data collected in respective units through, sampling, validation, and other methods o Supporting knowledge transfer of data analysis skills, tools and software with unit staff located in the Regional Field Office to expand data knowledge o Providing analysis for Regional Office Leadership and Central Office regarding staff output, compliance, benchmark timelines, and other information, as needed o Providing statistical background for analyses and providing expertise for evaluative work with staff o Participating in IT development projects that will support SPS activities o Creating written reports and effectively communicating and presenting results o Supporting other analytical activities, as needed LinkedIn:
https:
//www.linkedin.com/company/nys-office-for-people-with-developmental-disabilities/posts/?feedView=all #LI-AL1
Job Function
POSITION DESCRIPTION:
The Program Operations Specialist 1 will be required to perform technical activities involving collection, oversight, analysis, and governance of Field Office Operations data supporting the nine units of Field Office activity:
Eligibility, Front Door, Waiver, Self-Direction, Crisis, Housing, Fiscal, Property and Quality Management and Technical Assistance. This position will be on the Quality Management/Technical Assistance (QMTA) Unit of the Regional Field Office.
Primary Duties and Responsibilities
o Perform technical activities involving the maintenance, review and use of clinical/medical/enrollment/authorization/and property records affiliated with RFO activities in units including Eligibility, Front Door, Waiver, Self -Direction, Housing, Fiscal, Property and Quality Management and Technical Assistance. o Assists in records maintenance. Ensure records are accurate and complete, manage and secure records and databases o Producing data by querying data repositories and generating periodic reports and visualizations o Assessing data structures and how they can be used to produce desired reports o Devise methods for identifying data patterns and trends in data sources o Partnering with Central Office SPS Data Analytic personnel and Leadership involving data collection and reporting o Communicating with SPS leadership using a variety of data-driven tools and work with other team members on effective tool usage o Reviewing Field Office activities to proactively identify areas where data can help identify goals and objectives and/or assess progress and performance of activities o Ensuring data integrity for data collected in respective units through, sampling, validation, and other methods o Supporting knowledge transfer of data analysis skills, tools and software with unit staff located in the Regional Field Office to expand data knowledge o Providing analysis for Regional Office Leadership and Central Office regarding staff output, compliance, benchmark timelines, and other information, as needed o Providing statistical background for analyses and providing expertise for evaluative work with staff o Participating in IT development projects that will support SPS activities o Creating written reports and effectively communicating and presenting results o Supporting other analytical activities, as needed LinkedIn:
https:
//www.linkedin.com/company/nys-office-for-people-with-developmental-disabilities/posts/?feedView=all #LI-AL1
Salary Range:
From $48042 to $77912 Annually
Minimum Qualification
MINIMUM
Qualifications:
Candidates must be reachable for appointment on the current Civil Service eligible list for this title; OR candidates must have permanent competitive status in the Program Operations Specialist 1 title and be eligible for lateral transfer; OR be eligible to transfer via section 70.1 or 52.6 of Civil Service Law. Preferred
Qualifications:
o A bachelor's degree in a human service-related field (i.e., Social work, psychology, etc.) and minimum of two (2) years' experience working with people who have Developmental Disabilities. o Display strong writing, verbal communication, interpersonal, and organizational skills. o Possess the ability to work independently Have a working knowledge of and be proficient in the use of a computer o Demonstrated expertise in data collection, governance, and maintenance of data integrity o Proficiency in spreadsheets and databases o Preferred knowledge of analytical and business intelligence software including SPS and Power Automate, Tableau, and Crystal Reports Proficiency in other Microsoft software including, but not limited to, Outlook, Excel, Power Point, Word, and TeamsEstimated Salary: $20 to $28 per hour based on qualifications.
The Program Operations Specialist 1 will be required to perform technical activities involving collection, oversight, analysis, and governance of Field Office Operations data supporting the nine units of Field Office activity:
Eligibility, Front Door, Waiver, Self-Direction, Crisis, Housing, Fiscal, Property and Quality Management and Technical Assistance. This position will be on the Quality Management/Technical Assistance (QMTA) Unit of the Regional Field Office.
Primary Duties and Responsibilities
o Perform technical activities involving the maintenance, review and use of clinical/medical/enrollment/authorization/and property records affiliated with RFO activities in units including Eligibility, Front Door, Waiver, Self -Direction, Housing, Fiscal, Property and Quality Management and Technical Assistance. o Assists in records maintenance. Ensure records are accurate and complete, manage and secure records and databases o Producing data by querying data repositories and generating periodic reports and visualizations o Assessing data structures and how they can be used to produce desired reports o Devise methods for identifying data patterns and trends in data sources o Partnering with Central Office SPS Data Analytic personnel and Leadership involving data collection and reporting o Communicating with SPS leadership using a variety of data-driven tools and work with other team members on effective tool usage o Reviewing Field Office activities to proactively identify areas where data can help identify goals and objectives and/or assess progress and performance of activities o Ensuring data integrity for data collected in respective units through, sampling, validation, and other methods o Supporting knowledge transfer of data analysis skills, tools and software with unit staff located in the Regional Field Office to expand data knowledge o Providing analysis for Regional Office Leadership and Central Office regarding staff output, compliance, benchmark timelines, and other information, as needed o Providing statistical background for analyses and providing expertise for evaluative work with staff o Participating in IT development projects that will support SPS activities o Creating written reports and effectively communicating and presenting results o Supporting other analytical activities, as needed LinkedIn:
https:
//www.linkedin.com/company/nys-office-for-people-with-developmental-disabilities/posts/?feedView=all #LI-AL1
Job Function
POSITION DESCRIPTION:
The Program Operations Specialist 1 will be required to perform technical activities involving collection, oversight, analysis, and governance of Field Office Operations data supporting the nine units of Field Office activity:
Eligibility, Front Door, Waiver, Self-Direction, Crisis, Housing, Fiscal, Property and Quality Management and Technical Assistance. This position will be on the Quality Management/Technical Assistance (QMTA) Unit of the Regional Field Office.
Primary Duties and Responsibilities
o Perform technical activities involving the maintenance, review and use of clinical/medical/enrollment/authorization/and property records affiliated with RFO activities in units including Eligibility, Front Door, Waiver, Self -Direction, Housing, Fiscal, Property and Quality Management and Technical Assistance. o Assists in records maintenance. Ensure records are accurate and complete, manage and secure records and databases o Producing data by querying data repositories and generating periodic reports and visualizations o Assessing data structures and how they can be used to produce desired reports o Devise methods for identifying data patterns and trends in data sources o Partnering with Central Office SPS Data Analytic personnel and Leadership involving data collection and reporting o Communicating with SPS leadership using a variety of data-driven tools and work with other team members on effective tool usage o Reviewing Field Office activities to proactively identify areas where data can help identify goals and objectives and/or assess progress and performance of activities o Ensuring data integrity for data collected in respective units through, sampling, validation, and other methods o Supporting knowledge transfer of data analysis skills, tools and software with unit staff located in the Regional Field Office to expand data knowledge o Providing analysis for Regional Office Leadership and Central Office regarding staff output, compliance, benchmark timelines, and other information, as needed o Providing statistical background for analyses and providing expertise for evaluative work with staff o Participating in IT development projects that will support SPS activities o Creating written reports and effectively communicating and presenting results o Supporting other analytical activities, as needed LinkedIn:
https:
//www.linkedin.com/company/nys-office-for-people-with-developmental-disabilities/posts/?feedView=all #LI-AL1
Salary Range:
From $48042 to $77912 Annually
Minimum Qualification
MINIMUM
Qualifications:
Candidates must be reachable for appointment on the current Civil Service eligible list for this title; OR candidates must have permanent competitive status in the Program Operations Specialist 1 title and be eligible for lateral transfer; OR be eligible to transfer via section 70.1 or 52.6 of Civil Service Law. Preferred
Qualifications:
o A bachelor's degree in a human service-related field (i.e., Social work, psychology, etc.) and minimum of two (2) years' experience working with people who have Developmental Disabilities. o Display strong writing, verbal communication, interpersonal, and organizational skills. o Possess the ability to work independently Have a working knowledge of and be proficient in the use of a computer o Demonstrated expertise in data collection, governance, and maintenance of data integrity o Proficiency in spreadsheets and databases o Preferred knowledge of analytical and business intelligence software including SPS and Power Automate, Tableau, and Crystal Reports Proficiency in other Microsoft software including, but not limited to, Outlook, Excel, Power Point, Word, and TeamsEstimated Salary: $20 to $28 per hour based on qualifications.
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