Customer Service Representative
Schenectady, NY Schenectady, NY Full-time Full-time $18 - $20 an hour $18 - $20 an hour Appolo Heating is an established and growing company seeking a Customer Service Representative (CSR) to join our team.
We are a leading HVAC home services provider and we are looking for a reliable, personable and motivated person to be our newest CSR.
You will answer inbound service calls and make outbound calls, talking to both existing customers and new/potential customers.
Providing an excellent customer experience and service is our #1 priority.
We take care of our customers first and foremost.
You will be empowered to do what it takes to assist them every time.
You will schedule appointments and follow up calls, and use your communication skills and active listening skills to help the customer.
No two days are ever the same.
You will work along side co-workers and a department manager who will provide you with coaching and support along the way.
In addition to earning an hourly salary, you have potential to earn additional money from commissions each month.
What you make in compensation is a direct result of your efforts! Job Type:
Full-time Pay:
$18.
00 - $20.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person COVID-19 considerations:
COVID protocols are currently in place Education:
High school or equivalent (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are a leading HVAC home services provider and we are looking for a reliable, personable and motivated person to be our newest CSR.
You will answer inbound service calls and make outbound calls, talking to both existing customers and new/potential customers.
Providing an excellent customer experience and service is our #1 priority.
We take care of our customers first and foremost.
You will be empowered to do what it takes to assist them every time.
You will schedule appointments and follow up calls, and use your communication skills and active listening skills to help the customer.
No two days are ever the same.
You will work along side co-workers and a department manager who will provide you with coaching and support along the way.
In addition to earning an hourly salary, you have potential to earn additional money from commissions each month.
What you make in compensation is a direct result of your efforts! Job Type:
Full-time Pay:
$18.
00 - $20.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person COVID-19 considerations:
COVID protocols are currently in place Education:
High school or equivalent (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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