Patient Support Specialist Customer Service & Call Center - Schenectady, NY at Geebo

Patient Support Specialist

3.
7 Full-time 5 days ago Full Job Description Description Family Practice Rotterdam is hiring a full-time Patient Support Specialist to join their team! This is a 40 hour work week.
Monday through Friday - 7:
45am - 4:
15pm.
The ideal candidate will have superior customer service skills, preferably in the medical field.
This position is formerly known as a Medical Secretary.
Responsibilities:
Greeting and checking in patients when they arrive to the office.
Process incoming telephone calls/messages based on office policy and procedure.
Schedule appointments for patients, following office protocols for access to care.
Schedule all follow up appointments as directed by the providers or as indicated on encounter forms.
Obtain patient signature on the appropriate waiver(s) according to insurance requirements Organize and monitor the provider's daily schedule.
Maintain timely patient flow.
Verify patient insurance coverage/demographic information at each visit and update when necessary If you are interested in this opportunity and have the desired qualifications, please Apply Now! Community Care Physicians offers competitive salaries and a comprehensive benefits package, including medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment! Kindly note, CCP has implemented a mandatory COVID vaccine policy.
To be considered for employment, you must be fully vaccinated or intend to be fully vaccinated by 12/17/21.
If you have a medical or religious exemption, please indicate as such on your application.
We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.
Community Care Physicians is an Equal Opportunity Employer.
Requirements High school graduate or equivalent with additional education desirable.
Previous clerical experience in a medical practice preferred.
Strong computer skills.
Knowledge of medical terminology and office procedures preferred.
Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers and external customers.
Maintain strictest confidentiality and discretion.
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Estimated Salary: $20 to $28 per hour based on qualifications.

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